FAQs

What are shampoo and conditioner bars?
Shampoo and conditioner bars are eco-friendly, solid alternatives to liquid products, thoughtfully designed to cleanse and nourish your hair while being gentle on the environment. Originature shampoo bars are free from preservatives and use zero plastic packaging, making them a sustainable choice.

Why choose Originature shampoo and conditioner bars?

Our bars are free from harsh chemicals like sulfates and parabens commonly found in liquid shampoos. They create a rich, luxurious lather that effectively removes oil, dirt, and build-up without stripping your hair and scalp's natural moisture. Enriched with a nourishing blend of organic, naturally derived oils, our formula promotes fuller, more radiant hair that’s truly stronger from the inside out—not just cosmetically. By supporting long-term scalp health, our bars help create an ideal environment for stronger, healthier hair growth. The result? Healthier, shinier, and irresistibly bouncy locks!

Why does it sometimes take longer to ship my order?
At Originature, we prioritize product freshness by making each item to order, as we avoid using preservatives. While this ensures you receive the highest quality product, it may take us a little longer to fulfill your order during periods of high demand. We appreciate your understanding and are expanding our team to meet growing demand. Thank you for your patience and support.

How do I use shampoo and conditioner bars?
To use, wet your hair thoroughly, then rub the bar directly onto your hair or between your hands to create a lather. Massage it into your hair and rinse well. For the Originature conditioner, apply it to the ends of your hair after shampooing, leave it in for 2 minutes, and rinse. For the scalp & hair conditioner, apply to both scalp and hair, wait for 2 minutes, and rinse thoroughly.

How long do shampoo and conditioner bars last?
Depending on how often you use them and how you store them, a single bar typically lasts 2-4 months.

Are shampoo and conditioner bars suitable for all hair types?
Yes, we have bars tailored to different hair and scalp types, including dry, oily, and sensitive. You can choose the bar that best matches your hair’s needs.

Do these bars work for color-treated hair?
Absolutely! All Originature bars are formulated to be gentle on color-treated hair.

How should I store my shampoo and conditioner bars?
To prolong their lifespan, store your bars in a dry, well-ventilated space between uses. A soap dish with proper drainage is ideal.

Can I use shampoo bars if I have sensitive skin?
Yes, all our bars are made with gentle, hypoallergenic ingredients, making them suitable for sensitive skin.

Are your products cruelty-free?
Yes, all our products are cruelty-free and never tested on animals.

Do your bars contain sulfates or parabens?
No, our bars are free from sulfates, parabens, and other harsh chemicals. We use only natural ingredients for a gentle yet effective cleansing experience.

What should I do if I have a reaction to the product?
If you experience any irritation, discontinue use immediately and consult a healthcare professional. Please review the ingredient list before use.

Can I use a shampoo bar if I have hard water?
Yes, our bars are designed to work with hard water, though you may notice some differences in lather and performance.

Are your bars eco-friendly?
Yes, our bars are created to reduce plastic waste, and we use sustainable ingredients and packaging.

How do I know which bar to choose for my hair type?
Each product description includes details about the hair types it's best suited for. If you need additional help, our customer service team is happy to assist with personalized recommendations.

Can I travel with shampoo and conditioner bars?
Yes, they're perfect for travel as they don’t count as liquids, making them ideal for flights and trips.

Can children use these bars?
Yes, our bars are safe for children. However, we recommend choosing a gentle formula and supervising them to avoid getting product in their eyes.

Do I need a soap bag for my shampoo and conditioner bars?
A soap bag isn’t necessary at first, but it’s helpful as the bars get smaller. It helps lather up, keeps your shower organized, and allows the bars to dry properly, extending their life. It’s also a great addition for travel.

Do you offer a subscription service?
Yes, we offer a subscription option for regular deliveries, available on the product page for your convenience.